Privacy Policy

Last Updated: February 2026

1. Introduction

Welcome to Teacher Pau's English Class ("we," "our," or "us"). We are committed to protecting your privacy and the privacy of children who use our online English tutoring services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

Personal Information

When you register for an account or book classes, we may collect:

  • Full name (first and last name)
  • Email address
  • Date of birth
  • Phone number
  • Country and timezone
  • Profile picture (optional)

Payment Information

We collect limited payment information such as the last 4 digits of your card number and billing history. Full payment card details are processed securely by our payment processor and are not stored on our servers.

Learning Data

To provide personalized education, we track:

  • Learning progress and scores (vocabulary, grammar, reading, speaking)
  • Class attendance and participation
  • Achievements and badges earned
  • Class session recordings (with consent)

Technical Information

We automatically collect:

  • IP address and browser type
  • Device information
  • Activity logs and timestamps

3. How We Use Your Information

We use the collected information to:

  • Provide and manage our online English tutoring services
  • Process class bookings and payments
  • Create and manage your account
  • Track learning progress and provide personalized feedback
  • Communicate with you about classes, schedules, and updates
  • Send promotional materials (with your consent)
  • Improve our services and user experience
  • Ensure platform security and prevent fraud

4. Third-Party Services

We use trusted third-party services to operate our platform:

  • Daily.co - For live video class sessions. Their privacy policy applies to video communications.
  • Google OAuth - For secure sign-in options. Subject to Google's privacy policy.
  • Cloudflare - For secure file storage and content delivery.
  • Firebase - For push notifications and messaging services.

We do not sell your personal information to third parties.

5. Children's Privacy

Our services are designed for children aged 4-15. We take children's privacy seriously and comply with applicable children's privacy laws.

  • Parental Consent: For children under 13, we require verifiable parental consent before collecting personal information.
  • Limited Collection: We only collect information necessary to provide our educational services.
  • Parental Rights: Parents can review, delete, or refuse further collection of their child's information by contacting us.
  • Safety: We do not make children's personal information publicly available.

6. Cookies and Tracking

We use essential cookies for authentication and session management:

  • Authentication Tokens: Secure HTTP-only cookies to keep you logged in
  • Session Data: To remember your preferences during your visit

You can control cookie settings through your browser preferences.

7. Data Security

We implement appropriate security measures to protect your information, including:

  • Encrypted password storage using industry-standard hashing
  • Secure HTTPS connections for all data transmission
  • HTTP-only cookies with secure flags for authentication
  • Regular security assessments and updates

8. Your Rights

You have the right to:

  • Access and review your personal information
  • Request correction of inaccurate data
  • Request deletion of your account and data
  • Opt-out of marketing communications
  • Export your data in a portable format

To exercise these rights, please contact us using the information below.

9. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. When you delete your account, your personal data will be deleted, except where we are required by law to retain certain information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own, including the Philippines (where we are based) and the United States (where some of our service providers are located). We ensure appropriate safeguards are in place to protect your information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Teacher Pau's English Class

Email: calebpau1325@gmail.com

Phone: +63 9565405601

WhatsApp: +63 9565405601